“Mental Health First Aid training”
Cyberteens Foundation conducted a “Mental Health First Aid training” for all 13219 Cyberteens Helpline Crisis Supporters, with 24 dedicated crisis supporters participating in a 12-hour, two-day session. Designed for hands-on, interactive learning, the training utilized storytelling, group activities, role-playing, case studies, and videos. This training equipped our crisis supporters with vital skills to recognize mental health challenges, insights to recognize immediate support, and connect to the survivors. Through this training crisis supporters can assist their survivors by providing them with initial stage emotional and mental support.Through this Mental Health First Aid Training, our crisis supporters gained valuable knowledge and skills to support mental health in the workplace.
Key outcomes included:
This training equipped our team with the tools to create a safer and more supportive workplace, helping individuals feel confident in offering initial mental health support and fostering a culture of care and understanding.